Return Policy
- Returning nonprescription order items in online
- 100% money-back guarantee on Our ketalar Pharmacy Brands
Returning nonprescription items order online
We reserve the right to limit or refuse any refund or exchange. All returns or exchanges are subject to a third-party verification process
100% money-back guarantee on Our ketalar Pharmacy Brands
If you are not 100% satisfied with a ketalar Pharmacy private brand product, you can return it for free (some exclusions apply*). What you need to know:
- We have a large product of private brands
- The Our Brands guarantee applies to both opened and unopened packages and has no time limit.
- Returns on Our Brands are easy and free. To return in store, bring the product along with your receipt or invoice to any ketalar Pharmacy store for a full refund*. To return by mail, call Customer Care at email
- customerservice@ketalarusa.com
Quality is our commitment so if you are dissatisfied for any reason, to tell us why you were dissatisfied. Your feedback will be used to improve future products - thank you!
*This guarantee is subject to successful completion of a third party return authorization process. Additional
100% satisfaction guarantee on orders purchases online
Be 100% happy or receive 100% money back on orders purchases online. If you're dissatisfied for any reason, you can return the orders purchases online (opened or unopened) along with your receipt or invoice to any ketalar Pharmacy store online.